The Soft Skills Side of Clerical Success— the I’s Have It


Two office employees looking at a laptop

Success in the clerical field requires both hard and soft skills. Hard skills refer to abilities such as keyboard speed, succinct writing, filing, graphic design, and much more. According to Will Kenton (Investopedia), “Hard skills are measurable and usually obtained through formal education and training programs.”   Soft skills have more to do with character traits,… Read more »