The Soft Skills Side of Clerical Success— the I’s Have It

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Success in the clerical field requires both hard and soft skills. Hard skills refer to abilities such as keyboard speed, succinct writing, filing, graphic design, and much more. According to Will Kenton (Investopedia), “Hard skills are measurable and usually obtained through formal education and training programs.”   Soft skills have more to do with character traits,… Read more »

Preparing for the Holidays — It’s Not Too Early!

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It seems like Christmas arrives a little faster every year, bringing with it all the holiday rush for most industries and businesses –chaos that can quickly derail your team. That’s why it’s a good idea to start preparing now before the holidays come in swinging. Here are some tips to get you started: Look Back… Read more »